Services
MAP's offerings encompass a range of services tailored to meet diverse needs. These include customer access to test laboratories for comprehensive mixing assessments, on-site storage of spare parts across various international subsidiaries, a proprietary global distribution network, and dedicated quality assurance and customer service delivered worldwide by our proficient staff.
Test labs
At MAP, our cutting-edge test laboratories boast a comprehensive array of equipment and accessories, empowering us to conduct highly accurate mixing tests across a diverse range of bulk materials. The test setups are meticulously designed to replicate industrial processes with optimal precision, ensuring that our evaluations closely mirror real-world applications under authentic operating conditions.
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Spare parts
MAP benefits from WAMGROUP's extensive global network of subsidiaries, ensuring quick access to essential spare parts from ex-stock inventory. Staffed with experts, these subsidiaries help identify the exact part needed and direct customers to authorised distributors for genuine WAMGROUP parts at competitive prices. Using original spare parts is crucial for the performance, longevity, and efficiency of MAP products. Counterfeit parts can compromise safety and functionality, leading to operational issues. We strongly recommend purchasing only genuine parts to maintain equipment reliability, safeguard performance, and avoid the risks associated with inferior alternatives.
Distribution network
Since 1984, WAMGROUP's global network has expanded significantly, with 20 manufacturing plants and 60 trading subsidiaries. This growth has solidified its position as an industry leader. The network offers comprehensive solutions, expert consulting, and support tailored to customer needs. It ensures quick access to spare parts, minimising downtime and boosting productivity. WAMGROUP also provides robust after-sales service and troubleshooting, with a team of skilled technicians addressing issues promptly. Committed to customer satisfaction and innovation, WAMGROUP continues to set the standard for reliability and performance across the globe.
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Quality assurance and After-Sales
At the core of our operations is a commitment to quality assurance, ensuring our products meet and exceed market demands. We offer certified mixers for food and ATEX applications, supported by a global technical service team ready to address challenges and minimise operational disruption. Our extensive network of subsidiaries provides localised support backed by global expertise. We are dedicated to continuous process optimisation, enhancing product efficiency and operational excellence. In addition, we offer on-site technical support to ensure tailored solutions for our customers, maintaining our promise of delivering the highest standards of quality and customer satisfaction.
Stock
Due to WAMGROUP's global distribution network, common spare parts and, in some cases, complete machines are available from local stock. This expansive network ensures timely and efficient delivery, reducing downtime and improving operational efficiency for our customers. By maintaining a comprehensive inventory at multiple locations, MAP can swiftly respond to customer needs, providing spares, essential components and machinery without the delays typically associated with international shipping. This strategic approach not only supports continuous production processes but also underscores MAP's commitment to customer satisfaction and reliability across various markets worldwide, ensuring that the customer receives the highest level of service and support.
WAMGROUP®
Shared Values, Trusted Choice.
